Privacy Policy

Effective Date: June 2025

Welcome to www.intentionalscents.com.au, operated by Essentia Haus Pty Ltd.

This Privacy Policy explains how we collect, use, store, and protect your personal data under the Privacy Act 1988 (Cth) (Australia) and the General Data Protection Regulation (GDPR) (EU).

  • We may collect the following types of personal information:

    • Contact Information: Name, email address, phone number, billing and shipping addresses.

    • Payment Details: Credit card information via secure third-party processors.

    • IP Address and Device Information

    • Cookies and Tracking Technologies: Used to enhance your site experience and measure performance

  • We collect and use your personal information to:

    • Process and deliver products and services you request.

    • Improve website functionality and user experience.

    • Communicate with you about orders, offers, and support.

    We do not sell your personal data. We may share your information with trusted service providers and business partners solely for operational and service delivery purposes.

  • We do not knowingly collect personal data from children under 13 years of age (or under 16 in the EU) without verified parental consent. If we become aware of such data collection, we will delete the information immediately.

  • We retain personal data indefinitely, unless deletion is requested by you or required by law. Data is stored securely and accessed only by authorised personnel.

  • Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

  • You have the right to:

    1. Access your personal information held by us.

    2. Correct inaccurate, outdated, or incomplete data.

    3. Request Deletion of your data, subject to legal or contractual obligations.

    4. Restrict or Object to Processing of your data in certain circumstances.

    5. Data Portability (GDPR): Request a copy of your data in a structured, machine-readable format.

    To exercise any of these rights, please contact us using the details below.

  • You can disable or manage cookies through your browser settings. Disabling cookies may affect your website experience.

  • We use SSL encryption and secure systems to safeguard personal data from unauthorised access, alteration, or disclosure.

  • For any questions or to request changes to your personal information, please contact:

    Essentia Haus Pty Ltd